Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Yes, delivery is included
Unfortunatly you cannot as all our blinds are made to measure they are made to your requirements so they are a personalised item so can not be reused.
There is no need! All of our prices are for made to measure blinds so just tell us exactly what you need.
Unfortunately not. We use a high quality fabric for all verticals and rollers which have been tested to work perfectly. Choose from our wide range of plain and patterned fabrics.
All of our blinds are manufactured to meet the Child Safety regulations however it is important to follow simple steps to ensure your child’s safety. We would recommend not putting a child’s cot near the window or letting your child play near the chains or cords.
In the unlikely event that your blind has been made incorrectly, please take a picture of the blind with a tape measure showing the incorrect measurements and send to our customer service team who will resolve this issue straight away.
With many years experience, unfortunately we have found repairing blinds more costly than buying a new one due to collections, damages and time.
Our vertical blinds are stitched to enable them to have a longer life.
We quote around 3 – 4 weeks on all blinds however this is a rough guide and sometimes they can be quicker, and very rarely a little longer.